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Privacy Policy

The privacy statement is primarily intended to protect the privacy of our users. You can browse the site freely without the obligation to disclose your identity or to leave any personal information.

If you decide to use any of our services, you must fill in the requested personal information to book the requested service, but your personal information remains fully protected.

Please note that we collect only the information necessary to regularly complete the procedure related to the reservation of the requested service and that, in this process, we use only the information received directly from you.

We inform our buyers about how we use the collected information; we regularly provide our buyers with the possibility to choose how their data will be used. All customer information is strictly kept and is available only to employees who need this data to do their job. All our employees and business partners are responsible for respecting the principles of privacy.

We are committed to protecting the privacy of our customers, buyers, and visitors to this website, as well as the security of the personal information provided to us through the website.

This Privacy Policy describes the type of information we collect from you when you visit our website and explains how we use the collected data and the steps we take to protect it. The policy also describes the choices you have about the collection and use of your information when visiting our website.

What information do we collect about you and how do we use it?

In general, you can access and browse our website without disclosing any personal information about yourself. We do not collect personal information about you (such as your name and contact details) when you visit this website unless you voluntarily submit the information using one of the available forms for a specific purpose (contact form, registration form, purchase form, form for subscribing to the newsletter) and thereby give your consent to the collection and use of your personal data for the aforementioned purposes. All personal data is used exclusively for the purposes for which it was collected and for which consent was given. Consent for the processing of personal data may be given by persons aged 16 or over, while for persons under 16, the consent may be given by a parent or a guardian. We will not make the collected data in any way accessible to unauthorized third parties. All data is deleted after the termination of the purpose for which it was collected, i.e., the termination of the contractual relationship, and no later than the expiration of all legal obligations related to the storage of personal data.

Here are additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:

Providing data to Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for a variety of purposes, such as improving Google Analytics. Information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information sent to Google, see the Google Privacy Policy Partner page. You can opt-out of Google Analytics by installing the following browser add-on:


We share data with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants to complete tax returns and end-of-year accounts.

Types of Personal Data Processed

Personal data collected via the contact form and the review form: name, and surname and e-mail. Personal data collected via the inquiry form: name and surname, e-mail, telephone number, country. Personal data collected via the reservation form: name and surname, e-mail, telephone number, address, postal code, city, country.

Information that is Automatically Collected on Our Website

We automatically collect information in server log files, such as your IP address, browser type, redirections/exit page, and operating system. We use this information to manage our website and our technical solutions, to understand how visitors navigate our website and services, and to improve your experience as you use our websites and services.

Access and Update Your Personal Information

Our user has the following rights at all times:

  • the right to access and view data
  • the right to be informed about the processing of personal data
  • the right to data transfer
  • the right to withdraw the granted consent
  • the right to file a complaint
  • the right to correct and change personal data in case the data is incomplete or inaccurate
  • the right to be deleted in cases such as cessation of processing purposes, withdrawal of consent, or in the event of a complaint

If you want to exercise any of these rights, contact us by e-mail at You can also contact us by mail at our address: Star Turist, Matka Laginje 1, 47000 Karlovac, Croatia.

Security of Your Personal Information

We are committed to taking appropriate technical and organizational measures to protect your personal information from unauthorized or unlawful handling and accidental loss, destruction, or damage. When submitting your personal information through our website, this information is sent over the Internet securely using high-quality encryption and stored on our secure servers located in the EU.